INBOX internal server error

General development questions

INBOX internal server error

Postby LiaraAlis » Mon Jun 11, 2012 3:11 pm

Hi,

ich habe mir heute die neuste Version aus dem Git gezogen und hatte einige Probleme mit den Accounts, es wurden dauernd Fehlermeldungen geworfen, dass Einträge in der credentials_cache Tabelle nicht gefunden werden konnte (ich wurde dementsprechend immer wieder neu dazu aufgefordert, die Zugangsdaten einzugeben). Diese habe ich mit dem CLI-Skript aufgeräumt, das Cache- und Session- Verzeichnis geleert und die Konten nach einem erneuten Login neu hinzugefügt. Jetzt funktioniert das auch soweit. Leider kommt jedes Mal beim Abrufen der Mails aus dem Ordner INBOX ein Internal Server Error. Alle anderen Verzeichnisse funktionieren.

Ich habe mal in die Logs geschaut:
Code: Select all
[Mon Jun 11 15:06:28 2012] [warn] [client 95.222.246.123] mod_fcgid: read data timeout in 40 seconds, referer: http://management.cosday.de/
[Mon Jun 11 15:06:28 2012] [error] [client 95.222.246.123] Premature end of script headers: index.php, referer: http://management.cosday.de/
[Mon Jun 11 15:07:33 2012] [warn] [client 95.222.246.123] mod_fcgid: read data timeout in 40 seconds, referer: http://management.cosday.de/
[Mon Jun 11 15:07:33 2012] [error] [client 95.222.246.123] Premature end of script headers: index.php, referer: http://management.cosday.de/
[Mon Jun 11 15:07:35 2012] [warn] [client 95.222.246.123] mod_fcgid: read data timeout in 40 seconds, referer: http://management.cosday.de/
[Mon Jun 11 15:07:35 2012] [error] [client 95.222.246.123] Premature end of script headers: index.php, referer: http://management.cosday.de/
[Mon Jun 11 15:07:37 2012] [warn] [client 95.222.246.123] mod_fcgid: read data timeout in 40 seconds, referer: http://management.cosday.de/
[Mon Jun 11 15:07:37 2012] [error] [client 95.222.246.123] Premature end of script headers: index.php, referer: http://management.cosday.de/


Sind es vll. einfach zu viele Daten die da synchronisiert werden oder woran liegt das? Wobei das kann ich mir nicht vorstellen, bei einem zweiten Konto funktioniert das Abrufen ohne Probleme.
Wäre super, wenn sich das Problem da lösen ließe, denn so ist das echt blöd.

Danke euch schon einmal!

Grüße,
Alexander
User avatar
LiaraAlis
 
Posts: 23
Joined: Wed Dec 21, 2011 6:26 pm
Location: Oberursel (Taunus), Germany

Re: INBOX internal server error

Postby LiaraAlis » Mon Jun 11, 2012 11:13 pm

Sorry für den Doppelpost, allerdings habe ich jetzt das ursprüngliche Problem wieder, was sogar auf beiden eingerichteten E-Mail Konten existiert.
Wenn ich den Tine E-Mail Client aufrufe, soll ich meine Zugangsdaten neu eingeben.
Wenn ich das mache, erscheint folgende Fehlermeldung:
Ihre Anfrage konnte aufgrund von fehlenden Daten nicht beantwortet werden. In den meisten Fällen wurden diese Daten von einem anderen Benutzer gelöscht. Bitte aktualisieren Sie Ihre momentane Ansicht.


Das Tine-Log zeigt folgendes:
Code: Select all
4f942 Pankow, Alexander - 2012-06-11T21:10:38+00:00 DEBUG (7): Tinebase_Server_Json::handle::67 is JSON request. rawdata: Array
(
    [0] => Array
        (
            [jsonrpc] => 2.0
            [method] => Felamimail.updateMessageCache
            [params] => Array
                (
                    [folderId] => 4a2e8462e5ea8e6afd58a75917f41cc85e5b7fe9
                    [time] => 10
                )

            [id] => 6
        )

)

4f942 Pankow, Alexander - 2012-06-11T21:10:38+00:00 INFO (6): Tinebase_Server_Json::_handle::155 is JSON request. method: Felamimail.updateMessageCache
4f942 Pankow, Alexander - 2012-06-11T21:10:38+00:00 DEBUG (7): Felamimail_Controller_Cache_Message::_doNotUpdateCache::292 update of folder INBOX currently not allowed. do nothing!
4f942 Pankow, Alexander - 2012-06-11T21:10:38+00:00 DEBUG (7): Felamimail_Backend_ImapFactory::factory::42 Connecting to server localhost:143 (none) with username
4f942 Pankow, Alexander - 2012-06-11T21:10:38+00:00 NOTICE (5): Tinebase_Server_Json::_handleException::223 Felamimail_Exception_IMAPInvalidCredentials -> Need at least user in params.
4f942 Pankow, Alexander - 2012-06-11T21:10:38+00:00 NOTICE (5): Tinebase_Server_Json::_logExceptionTrace::290 #0 .../Felamimail/Backend/ImapFactory.php(48): Felamimail_Backend_ImapProxy->__construct(Array)
#1 .../Felamimail/Controller/Cache/Message.php(253): Felamimail_Backend_ImapFactory::factory('44ff2a2e78fc415...')
#2 .../Felamimail/Frontend/Json.php(175): Felamimail_Controller_Cache_Message->updateCache('4a2e8462e5ea8e6...', 10)
#3 [internal function]: Felamimail_Frontend_Json->updateMessageCache('4a2e8462e5ea8e6...', 10)
#4 .../library/Zend/Server/Abstract.php(232): call_user_func_array(Array, Array)
#5 .../Zend/Json/Server.php(558): Zend_Server_Abstract->_dispatch(Object(Zend_Server_Method_Definition), Array)
#6 .../Zend/Json/Server.php(197): Zend_Json_Server->_handle()
#7 .../Tinebase/Server/Json.php(199): Zend_Json_Server->handle(Object(Zend_Json_Server_Request))
#8 .../Tinebase/Server/Json.php(78): Tinebase_Server_Json->_handle(Object(Zend_Json_Server_Request))
#9 .../Tinebase/Core.php(227): Tinebase_Server_Json->handle()
#10 .../index.php(57): Tinebase_Core::dispatchRequest()
#11 {main}
4f942 Pankow, Alexander - 2012-06-11T21:10:38+00:00 INFO (6): index.php (76) METHOD: Tinebase_Server_Json::Felamimail.updateMessageCache / TIME: 0.13396096229553 seconds / MEMORY: 17.75 MBytes / REALPATHCACHESIZE: 16323
de225 -- none -- - 2012-06-11T21:10:43+00:00 INFO (6): Tinebase_Core::setupLogger::518 Logger initialized
de225 -- none -- - 2012-06-11T21:10:43+00:00 DEBUG (7): Tinebase_Config_Abstract::_loadAllAppConfigsInCache::278 Loading all configs for app Tinebase
de225 -- none -- - 2012-06-11T21:10:43+00:00 DEBUG (7): Tinebase_Config_Abstract::_loadAllAppConfigsInCache::285 Found 11 configs.
de225 -- none -- - 2012-06-11T21:10:43+00:00 INFO (6): Tinebase_Core::setupLogger::518 Logger initialized
de225 -- none -- - 2012-06-11T21:10:43+00:00 INFO (6): Tinebase_Core::setupCache::584 cache of backend type 'File' enabled
de225 -- none -- - 2012-06-11T21:10:43+00:00 INFO (6): Tinebase_Core::setSessionBackend::798 Session of backend type 'File' configured.
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 DEBUG (7): Tinebase_Auth_CredentialCache::setCacheAdapter::98 Using credential cache apapter: Tinebase_Auth_CredentialCache_Adapter_Cookie
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 DEBUG (7): Tinebase_Core::setupUserLocale::945 given localeString 'auto'
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 DEBUG (7): Tinebase_Core::setupUserLocale::954 session value: de
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 INFO (6): Tinebase_Core::setupUserLocale::984 Setting user locale: de
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 INFO (6): Tinebase_Core::setExecutionLifeTime::1065 setting execution life time to: 0
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 INFO (6): Tinebase_User::setBackendType::234 Setting backend type to Sql
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 DEBUG (7): Tinebase_Group::getInstance::71 groups backend: Sql
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 DEBUG (7): Tinebase_Core::setupUserLocale::996 Setting CTYPE locale from "C" to "en_US.UTF8".
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 DEBUG (7): Tinebase_Server_Json::handle::67 is JSON request. rawdata: Array
(
    [0] => Array
        (
            [jsonrpc] => 2.0
            [method] => Felamimail.changeCredentials
            [params] => Array
                (
                    [id] => 44ff2a2e78fc4158f9962f488c9d277dee9f1ca2
                    [username] => a.pankow@cosday.de
                    [password] => *******
                )

            [id] => 7
        )

)

de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 INFO (6): Tinebase_Server_Json::_handle::155 is JSON request. method: Felamimail.changeCredentials
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 DEBUG (7): Felamimail_Controller_Account::changeCredentials::433 Changing credentials for account id 44ff2a2e78fc4158f9962f488c9d277dee9f1ca2
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 INFO (6): Tinebase_Controller_Record_Abstract::update::598 Update Felamimail_Model_Account
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 DEBUG (7): Tinebase_Controller_Record_Abstract::_updateACLCheck::660 Doing ACL check ...
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 DEBUG (7): Tinebase_Controller_Record_Abstract::_concurrencyManagement::687 Doing concurrency check ...
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 DEBUG (7): Tinebase_Controller_Record_Abstract::_handleRecordCreateOrUpdateException::459 exception 'Tinebase_Exception_NotFound' with message 'Tinebase_Model_CredentialCache record with id = 6dbbcf76fba631ac0337ce26e5d335135ccacae7 not found!' in /var/kunden/webs/CosDay/tine20/tine20/Tinebase/Backend/Sql/Abstract.php:247
Stack trace:
#0 /var/kunden/webs/CosDay/tine20/tine20/Tinebase/Backend/Sql/Abstract.php(202): Tinebase_Backend_Sql_Abstract->getByProperty('6dbbcf76fba631a...', 'id', false)
#1 /var/kunden/webs/CosDay/tine20/tine20/Tinebase/Auth/CredentialCache.php(201): Tinebase_Backend_Sql_Abstract->get('6dbbcf76fba631a...')
#2 /var/kunden/webs/CosDay/tine20/tine20/Tinebase/Auth/CredentialCache.php(184): Tinebase_Auth_CredentialCache->_getCache('6dbbcf76fba631a...')
#3 /var/kunden/webs/CosDay/tine20/tine20/Felamimail/Controller/Account.php(345): Tinebase_Auth_CredentialCache->getCachedCredentials(Object(Tinebase_Model_CredentialCache))
#4 /var/kunden/webs/CosDay/tine20/tine20/Felamimail/Controller/Account.php(314): Felamimail_Controller_Account->_beforeUpdateStandardAccountCredentials(Object(Felamimail_Model_Account), Object(Felamimail_Model_Account))
#5 /var/kunden/webs/CosDay/tine20/tine20/Felamimail/Controller/Account.php(268): Felamimail_Controller_Account->_beforeUpdateStandardAccount(Object(Felamimail_Model_Account), Object(Felamimail_Model_Account))
#6 /var/kunden/webs/CosDay/tine20/tine20/Tinebase/Controller/Record/Abstract.php(613): Felamimail_Controller_Account->_inspectBeforeUpdate(Object(Felamimail_Model_Account), Object(Felamimail_Model_Account))
#7 /var/kunden/webs/CosDay/tine20/tine20/Felamimail/Controller/Account.php(443): Tinebase_Controller_Record_Abstract->update(Object(Felamimail_Model_Account))
#8 /var/kunden/webs/CosDay/tine20/tine20/Felamimail/Frontend/Json.php(449): Felamimail_Controller_Account->changeCredentials('44ff2a2e78fc415...', 'a.pankow@cosday...', ' *********')
#9 [internal function]: Felamimail_Frontend_Json->changeCredentials('44ff2a2e78fc415...', 'a.pankow@cosday...', ' *********')
#10 /var/kunden/webs/CosDay/tine20/tine20/library/Zend/Server/Abstract.php(232): call_user_func_array(Array, Array)
#11 /var/kunden/webs/CosDay/tine20/tine20/Zend/Json/Server.php(558): Zend_Server_Abstract->_dispatch(Object(Zend_Server_Method_Definition), Array)
#12 /var/kunden/webs/CosDay/tine20/tine20/Zend/Json/Server.php(197): Zend_Json_Server->_handle()
#13 /var/kunden/webs/CosDay/tine20/tine20/Tinebase/Server/Json.php(199): Zend_Json_Server->handle(Object(Zend_Json_Server_Request))
#14 /var/kunden/webs/CosDay/tine20/tine20/Tinebase/Server/Json.php(78): Tinebase_Server_Json->_handle(Object(Zend_Json_Server_Request))
#15 /var/kunden/webs/CosDay/tine20/tine20/Tinebase/Core.php(227): Tinebase_Server_Json->handle()
#16 /var/kunden/webs/CosDay/tine20/tine20/index.php(57): Tinebase_Core::dispatchRequest()
#17 {main}
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 NOTICE (5): Tinebase_Server_Json::_handleException::223 Tinebase_Exception_NotFound -> Tinebase_Model_CredentialCache record with id = 6dbbcf76fba631ac0337ce26e5d335135ccacae7 not found!
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 NOTICE (5): Tinebase_Server_Json::_logExceptionTrace::290 #0 .../Tinebase/Backend/Sql/Abstract.php(202): Tinebase_Backend_Sql_Abstract->getByProperty('6dbbcf76fba631a...', 'id', false)
#1 .../Tinebase/Auth/CredentialCache.php(201): Tinebase_Backend_Sql_Abstract->get('6dbbcf76fba631a...')
#2 .../Tinebase/Auth/CredentialCache.php(184): Tinebase_Auth_CredentialCache->_getCache('6dbbcf76fba631a...')
#3 .../Felamimail/Controller/Account.php(345): Tinebase_Auth_CredentialCache->getCachedCredentials(Object(Tinebase_Model_CredentialCache))
#4 .../Felamimail/Controller/Account.php(314): Felamimail_Controller_Account->_beforeUpdateStandardAccountCredentials(Object(Felamimail_Model_Account), Object(Felamimail_Model_Account))
#5 .../Felamimail/Controller/Account.php(268): Felamimail_Controller_Account->_beforeUpdateStandardAccount(Object(Felamimail_Model_Account), Object(Felamimail_Model_Account))
#6 .../Tinebase/Controller/Record/Abstract.php(613): Felamimail_Controller_Account->_inspectBeforeUpdate(Object(Felamimail_Model_Account), Object(Felamimail_Model_Account))
#7 .../Felamimail/Controller/Account.php(443): Tinebase_Controller_Record_Abstract->update(Object(Felamimail_Model_Account))
#8 .../Felamimail/Frontend/Json.php(449): Felamimail_Controller_Account->changeCredentials('44ff2a2e78fc415...', 'a.pankow@cosday...', ' *********')
#9 [internal function]: Felamimail_Frontend_Json->changeCredentials('44ff2a2e78fc415...', 'a.pankow@cosday...', ' *********')
#10 .../library/Zend/Server/Abstract.php(232): call_user_func_array(Array, Array)
#11 .../Zend/Json/Server.php(558): Zend_Server_Abstract->_dispatch(Object(Zend_Server_Method_Definition), Array)
#12 .../Zend/Json/Server.php(197): Zend_Json_Server->_handle()
#13 .../Tinebase/Server/Json.php(199): Zend_Json_Server->handle(Object(Zend_Json_Server_Request))
#14 .../Tinebase/Server/Json.php(78): Tinebase_Server_Json->_handle(Object(Zend_Json_Server_Request))
#15 .../Tinebase/Core.php(227): Tinebase_Server_Json->handle()
#16 .../index.php(57): Tinebase_Core::dispatchRequest()
#17 {main}
de225 Pankow, Alexander - 2012-06-11T21:10:43+00:00 INFO (6): index.php (76) METHOD: Tinebase_Server_Json::Felamimail.changeCredentials / TIME: 0.14147400856018 seconds / MEMORY: 16.25 MBytes / REALPATHCACHESIZE: 16323


Was ist da los? >_>
User avatar
LiaraAlis
 
Posts: 23
Joined: Wed Dec 21, 2011 6:26 pm
Location: Oberursel (Taunus), Germany

Re: INBOX internal server error

Postby ph_il » Mon Jun 18, 2012 12:18 pm

evtl. hilft es schon, wenn du alle tine20 cookies im browser löschst und dich anschliessend neu einloggst.
Philipp Schüle
Tine 2.0 Core Developer

Visit http://www.tine20.com (commercial support, consulting and development)
Visit http://www.officespot20.com (Tine 2.0 hosting)
User avatar
ph_il
Tine 2.0 Core Developer
 
Posts: 3450
Joined: Fri Mar 07, 2008 11:41 am

Re: INBOX internal server error

Postby LiaraAlis » Mon Jun 18, 2012 2:25 pm

Hi,

scheinbar war es auch so etwas in der Richtung. Das Problem hat sich irgendwann in Luft aufgelöst … Trotzdem danke für die Hilfe! :D
User avatar
LiaraAlis
 
Posts: 23
Joined: Wed Dec 21, 2011 6:26 pm
Location: Oberursel (Taunus), Germany


Return to General

Who is online

Users browsing this forum: No registered users and 3 guests

cron
Startseite
NewsDemoDownloadForumWikiBlog
Support
Support at first hand!
If the forum does not help anymore ... Professional support is available directly from our Tine2.0 core Developers.

more »