Calendar Notification Issue!

[szafar]

Hi Guys,

i came across an other strange issue. whenever i tried to add a calendar EVENT with Attendee, its add but no notification routed. i had configured and activated Queue. i checked the log but there was no error but i can see new column added to 'message' table with the DATA in BODY 'a:2:{s:6:"action";s:31:"Calendar.sendEventNotifications";s:6:"params";a:4:{i:0;O:20:"Calendar_Model_Event":16:{s:14:"'. NO ERROR logged by Apache or TINE20 but TINE20 not routing any email or intimation to attendee.


just to track it down and understand this issue, and i disabled the Queue. after disabling it, when i add a event with ATTENDEE, there was error in ERROR log of TINE20. just to make sure i checked and verify there was no BUSY, CONFLICT. actually there was no event in both user calendar on that. can someone please help me with this?


46de2 Zafar, Sajad - 2012-08-24T21:26:58+00:00 NOTICE (5): Tinebase_ActionQueue::queueAction::155 no queue configured -> directly execute action: 'Calendar.sendEventNotifications'
362d2 Zafar, Sajad - 2012-08-24T21:27:02+00:00 NOTICE (5): Tinebase_Server_Json::_handleException::216 Calendar_Exception_AttendeeBusy -> event attendee busy conflict
362d2 Zafar, Sajad - 2012-08-24T21:27:02+00:00 NOTICE (5): Tinebase_Server_Json::_logExceptionTrace::283 #0 ...\Calendar\Controller\Event.php(176): Calendar_Controller_Event->checkBusyConflicts(Object(Calendar_Model_Event))
#1 [internal function]: Calendar_Controller_Event->create(Object(Calendar_Model_Event), 1)
#2 ...\Tinebase\Frontend\Json\Abstract.php(184): call_user_func_array(Array, Array)
#3 ...\Calendar\Frontend\Json.php(193): Tinebase_Frontend_Json_Abstract->_save(Array, Object(Calendar_Controller_Event), 'Event', 'id', Array)
#4 [internal function]: Calendar_Frontend_Json->saveEvent(Array, 1)
#5 ...\library\Zend\Server\Abstract.php(232): call_user_func_array(Array, Array)
#6 ...\Zend\Json\Server.php(558): Zend_Server_Abstract->_dispatch(Object(Zend_Server_Method_Definition), Array)
#7 ...\Zend\Json\Server.php(197): Zend_Json_Server->_handle()
#8 ...\Tinebase\Server\Json.php(192): Zend_Json_Server->handle(Object(Zend_Json_Server_Request))
#9 ...\Tinebase\Server\Json.php(71): Tinebase_Server_Json->_handle(Object(Zend_Json_Server_Request))
#10 ...\Tinebase\Core.php(241): Tinebase_Server_Json->handle()
#11 ...\index.php(57): Tinebase_Core::dispatchRequest()
#12 {main}

[szafar]

i just drill down it. i am not sure what is the issue here.

1 - WHEN action queue disabled/not active, whenever a event added from TINE20, as
soon as i hit the 'ADD' button
1.1 - browser sleep for 3-4 second, and then popup window appear with 'CONNECTION
LOST, PLEASE CHECK YOUR NETWORK'. error picture attached,
1.1 - EVENT added to Attendee/Organizer successfully.
1.2 - NO NOTIFICATION/EMAIL sent to 'ATTENDEE'. DEBUG CODE is attached.
1.3 - STRANGELY email/notification ROUTED when event accepted/rejected by
ATTENDEE.


2 - when 'action queue' active/enable, i notice whenever a event added from TINE20, as
soon as i hit the 'ADD' button
1.1 - browser sleep for 3-4 second, and window closed'.
1.1 - EVENT added to Attendee/Organizer successfully.
1.2 - NO NOTIFICATION/EMAIL sent to 'ATTENDEE'. DEBUG CODE is attached.
1.3 - NO email/notification ROUTED when event accepted/rejected by
ATTENDEE.

Code: Select all

e5fa7 Services, Collaboration - 2012-08-27T08:16:52+00:00 NOTICE (5): Tinebase_ActionQueue::queueAction::155 no queue configured -> directly execute action: 'Calendar.sendEventNotifications'
e5fa7 Services, Collaboration - 2012-08-27T08:16:52+00:00 INFO (6): Tinebase_ActionQueue::_executeAction::195 executing action: 'Calendar.sendEventNotifications'
e5fa7 Services, Collaboration - 2012-08-27T08:16:52+00:00 DEBUG (7): Tinebase_User::getInstance::139 accounts backend: Sql
e5fa7 Services, Collaboration - 2012-08-27T08:16:52+00:00 INFO (6): Tinebase_User::factory::197 Created user backend of type Sql
e5fa7 Services, Collaboration - 2012-08-27T08:16:52+00:00 DEBUG (7): Tinebase_Translation::getLocale::196 given localeString 'en'
e5fa7 Services, Collaboration - 2012-08-27T08:16:52+00:00 DEBUG (7): Tinebase_Translation::getLocale::231 selected locale: 'en'
e5fa7 Services, Collaboration - 2012-08-27T08:16:53+00:00 DEBUG (7): Tinebase_Translation::getTranslation::273 locale used: Calendar/en
e5fa7 Services, Collaboration - 2012-08-27T08:16:53+00:00 DEBUG (7): Tinebase_Translation::getTranslation::273 locale used: Calendar/en
e5fa7 Services, Collaboration - 2012-08-27T08:16:53+00:00 DEBUG (7): Tinebase_Config_Abstract::_loadAllAppConfigsInCache::278 Loading all configs for app Calendar
e5fa7 Services, Collaboration - 2012-08-27T08:16:53+00:00 DEBUG (7): Tinebase_Config_Abstract::_loadAllAppConfigsInCache::285 Found 2 configs.
af811 Services, Collaboration - 2012-08-27T08:16:59+00:00 DEBUG (7): Tinebase_Auth_CredentialCache::setCacheAdapter::98 Using credential cache apapter: Tinebase_Auth_CredentialCache_Adapter_Cookie
af811 Services, Collaboration - 2012-08-27T08:16:59+00:00 DEBUG (7): Tinebase_Core::setupUserLocale::905 given localeString 'auto'
af811 Services, Collaboration - 2012-08-27T08:16:59+00:00 DEBUG (7): Tinebase_Core::setupUserLocale::914 session value: en
af811 Services, Collaboration - 2012-08-27T08:16:59+00:00 INFO (6): Tinebase_Core::setupUserLocale::944 Setting user locale: en
af811 Services, Collaboration - 2012-08-27T08:16:59+00:00 INFO (6): Tinebase_Core::setExecutionLifeTime::1025 setting execution life time to: 0
af811 Services, Collaboration - 2012-08-27T08:16:59+00:00 INFO (6): Tinebase_User::setBackendType::236 Setting backend type to Sql
af811 Services, Collaboration - 2012-08-27T08:16:59+00:00 DEBUG (7): Tinebase_Group::getInstance::71 groups backend: Sql
af811 Services, Collaboration - 2012-08-27T08:16:59+00:00 DEBUG (7): Tinebase_Core::setupUserLocale::956 Setting CTYPE locale from "C" to "en_US.UTF8".
af811 Services, Collaboration - 2012-08-27T08:16:59+00:00 DEBUG (7): Tinebase_Server_Json::handle::60 is JSON request. rawdata: Array
(
    [0] => Array
        (
            [jsonrpc] => 2.0
            [method] => Felamimail.updateMessageCache
            [params] => Array
                (
                    [folderId] => 6e5545b7a55c11acaaff1acb4a396d556083f26e
                    [time] => 120
                )

            [id] => 19
        )

)

af811 Services, Collaboration - 2012-08-27T08:16:59+00:00 INFO (6): Tinebase_Server_Json::_handle::148 is JSON request. method: Felamimail.updateMessageCache
af811 Services, Collaboration - 2012-08-27T08:16:59+00:00 WARN (4): Tinebase_Server_Json::_checkJsonKey::369 Fatal: got wrong json key! (6e8610ad4572bd5919acbc0ba3632dd7b6ac4a30) Possible CSRF attempt! affected account: Array
(
    [accountId] => 7ad41bc0c70ed0dae590a3147f5dba5431eb21f1
    [accountLoginName] => admin
    [accountLastLogin] => 2012-08-27 08:07:14
    [accountLastLoginfrom] => 90.202.205.183
    [accountLastPasswordChange] => 2012-08-08 11:27:36
    [accountStatus] => enabled
    [accountExpires] =>
    [accountPrimaryGroup] => 58c35c78d5338ced0610b47d33737b3c1f3e7184
    [accountHomeDirectory] =>
    [accountLoginShell] =>
    [accountDisplayName] => Services, Collaboration
    [accountFullName] => Collaboration Services
    [accountFirstName] => Collaboration
    [accountLastName] => Services
    [accountEmailAddress] => collaboration@goldteam.co.uk
    [lastLoginFailure] => 2012-08-27 07:01:53
    [loginFailures] => 0
    [contact_id] => e51f0662ed1b391b5e7cc102bf0f98ed9f682458
    [openid] =>
    [visibility] => displayed
    [container_id] => 1
)
 request: Array
(
)

af811 Services, Collaboration - 2012-08-27T08:16:59+00:00 NOTICE (5): Tinebase_Server_Json::_handleException::216 Tinebase_Exception_AccessDenied -> Not Authorised
af811 Services, Collaboration - 2012-08-27T08:16:59+00:00 NOTICE (5): Tinebase_Server_Json::_logExceptionTrace::283 #0 ...\Tinebase\Server\Json.php(151): Tinebase_Server_Json->_checkJsonKey('Felamimail.upda...', '6e8610ad4572bd5...')
#1 ...\Tinebase\Server\Json.php(71): Tinebase_Server_Json->_handle(Object(Zend_Json_Server_Request))
#2 ...\Tinebase\Core.php(241): Tinebase_Server_Json->handle()
#3 ...\index.php(57): Tinebase_Core::dispatchRequest()
#4 {main}


I have spent 3 days on this issue. which include installing a fresh application. with fresh install its seems to be working perfectly. but my problem is i have alot of data in tine20 current production installation not able to switch to new.

ONE THING i forget to mention is due to some issue i had to delete default 'ADMIN' role in live server. i have create a new group with same name, and provided all 'RIGHTS' to it. i am hoping this is not be an issue?

other than
1 - ALL setting are same.
2 - LIVE server is with almost 40 users calendars, emails, and contact data, and testing
server with 2 users.SO THE ONLY difference is number of users and data.


Please do help me out to resolve this puzzle pls?

[nelius]

1. don't use the queue, it's not yet production ready. I just deleted the info out of the wiki.
2. I just increased logging for our next service release. It will be more easy to see what the problem is once the release is out.

[szafar]

Thanks for the resposne.

any help why the invitation is not routing. its not happening with QUEUE, or without QUEUE.

Please comments on that?

[nelius]

Your log doesn't point to the problem.

There ist no general notification issue, it must be something spechial to your installation. As I said, i increased logging, you need to wait till the service release is there and post enhanced logs than