ActiveSync Sessions not closing

General development questions

ActiveSync Sessions not closing

Postby andyjh122 » Wed Oct 10, 2012 3:43 pm

Hi there!

You guys are going a super job with Tine! Thank you!

Using latest git master snapshot from 10/09 and previously beta1 and beta2 joey and have activesync session problems.

Multiple sessions for the same device are created with both the same and different originating port numbers and they don't close.

So within 4-6 hours, i have about 50 sessions open from the same device and it bombs apache. Have to try and close the sessions, sometimes they don't close, but if i close them the site works again (or i have to restart apache).

I noticed there were some session problems from last month, could be related?

Any help appreciated!

Thanks!
Andrew
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Re: ActiveSync Sessions not closing

Postby andyjh122 » Wed Oct 10, 2012 4:54 pm

Getting the same problem with Milan.

I suppose it could be Android....
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Re: ActiveSync Sessions not closing

Postby ph_il » Thu Oct 11, 2012 12:28 pm

please open a bugreport and post your logfiles. perhaps there is an error and the request is not finished/closed correctly.
Philipp Schüle
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Re: ActiveSync Sessions not closing

Postby andyjh122 » Thu Nov 08, 2012 2:35 pm

This ticket (7246) was assigned in bug tracker and planned for Joey 2012.10.2, but i don't see it in the roadmap.

Were you able to find what the problem was? Can I provide additional information to help troubleshoot? I still have the environment up.

Thanks!
Andrew
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Re: ActiveSync Sessions not closing

Postby ph_il » Fri Nov 16, 2012 12:49 pm

hi andrew,

the bugreport is still on our roadmap. our activesync expert is very busy right now, but maybe he will find some time to look at this in the next days.
Philipp Schüle
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Re: ActiveSync Sessions not closing

Postby andyjh122 » Tue Nov 20, 2012 4:34 am

Great thanks!
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Re: ActiveSync Sessions not closing

Postby ph_il » Fri Nov 23, 2012 4:39 pm

lars has found a bug in the session management. i hope, it fixes your problems, too ... ;)

please update to the current service release (which came out today) and tell us if your problems persist or have gone away.
Philipp Schüle
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Re: ActiveSync Sessions not closing

Postby andyjh122 » Tue Nov 27, 2012 2:18 pm

Hi guys,

thanks again for your great work.

I installed Joey 2012.10.2 service release from 11/23 and unfortunately it didn't fix the problem.

I am still seeing sessions building up until Apache no longer accepts new ones...

I use a program called Tcpview from sysinternals.com to see all of the sessions.

They build up very fast and some even have duplicate remote ports, which is strange.

Let me know if it would help, i can let it fill up and then send you a screen shot.

I'm surprised noone else is seeing this problem. What would it be that's different in my environment that is causing this.

There are no database changes i need to make right? just wipe and install the web files?

Thanks again!
Andrew
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Re: ActiveSync Sessions not closing

Postby ph_il » Wed Nov 28, 2012 11:56 am

andyjh122 wrote:I installed Joey 2012.10.2 service release from 11/23 and unfortunately it didn't fix the problem.


oh, that is not good. but we can't reproduce this any more. :(

andyjh122 wrote:There are no database changes i need to make right? just wipe and install the web files?


you need to run the update scripts in setup.php. (see http://www.tine20.org/wiki/index.php/Update_Howto)

edit: please reopen the bugreport if the problem persists and add a current logfile to it.
Philipp Schüle
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Re: ActiveSync Sessions not closing

Postby andyjh122 » Thu Nov 29, 2012 3:43 am

thanks Phil,

yeah, i had done the update scripts, all components were up to date.

i will open a new ticket with a new log file.

thanks again
Andrew
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