For us, the key to effective work collaboration lies in the user friendliness of the groupware being used. Software must always be an aid, and never a hindrance to daily work. Each user should enjoy working with the software, and understand and be able to use all functions. This is the only way for groupware to unfurl its entire functionality. The higher the acceptance level is among users, the more effective group collaboration and organisation will be. This is why user friendliness takes top priority in developing Tine 2.0: In order to make Tine 2.0 as user friendly as possible, we use professional methods and a consistent, user-centric development process: each newly developed function or interface is tested in collaboration with the external usability specialists at the open source usability labs prior to final integration. They test user acceptance, productivity and learning curve according to scientific criteria. The results of these tests are then implemented into Tine 2.0.
The results from this development process is Tine 2.0’s DIN ISO 13407 certification for user-oriented design of interactive systems. This makes Tine 2.0 the only open source groupware which can document its user friendliness using a certificate of this kind.
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